JP Concrete Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit our website or make a purchase.
We may collect personal identification details from users in various ways, including but not limited to when users visit our website, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we offer on our website.
Users can visit our website anonymously. We will collect personal identification details from users only if they voluntarily provide such information. Users can always refuse to supply personal identification details, though this may prevent them from engaging in certain website-related activities.
Personal Information We Collect
When users visit the Site, log files are stored on the web server, saving details such as IP address, browser type, referring page, and time of visit. This information is not used to track individual visitors to this site.
Cookies may be used to remember visitor preferences when interacting with the website.
Additionally, when users fill out our contact forms, we collect certain information, including name, telephone number, email, and company name.
When placing an order with us, we record details on our secure Customer Relationship Management system. This includes business name, registered trading address, telephone/fax numbers, web URL, contact name, and personal email. We refer to this information as “Order Information.”
Purchased Marketing Data
Some of the marketing data we hold has been purchased from external marketing companies. This data is opt-in, meaning recipients have given permission for their contacts to be included in a database. We will only send information that we believe is relevant and that the user might find interesting. When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How Do We Use Personal Information?
We generally use the Order Information we collect to process any orders placed with us, including arranging delivery and providing invoices and order confirmations. Additionally, we use this Order Information to:
Engage with clients; in accordance with their shared preferences, supply information or advertising related to our products or services. Users will only receive marketing emails if they have selected the ‘opt-in’ checkbox included in our forms.
The Device Information we collect helps us improve and optimise our site—for example, by generating analytics on how customers browse and interact with the site, and to evaluate the success of our marketing and advertising campaigns.
Cookies may be used to improve the visitor’s experience on the website and/or enable features such as a shopping basket or expanding menus. These session cookies expire after a browser session and are not stored long-term. For this reason, session cookies are sometimes considered less privacy-intrusive than persistent cookies. They are often referred to as benign cookies.
What are cookies?
Like most websites, our website uses cookies to gather information. Cookies are small data files stored on your computer or other devices (such as smartphones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are crucial for the smooth functioning of our websites and to assist you in shopping online with us. They are also used to customise the products and services shown and advertised to you, both on our websites and elsewhere.
Information collected
Some cookies collect information about your browsing behaviour when you access this website on the same computer or device. This includes details about pages viewed, products purchased, and your navigation around the website. We do not use cookies to gather or record your name, address, or other contact information. We may use cookies to monitor your browsing and purchasing habits.
How are cookies managed?
The cookies stored on your computer or other devices when you visit our websites are created by third parties who display web banner advertisements on our behalf.
What are cookies used for?
The main purposes for which cookies are used are:
- To perform technical functions that are vital for the proper operation of our website.
- To allow us to promote products and services to you, especially through web banner advertisements.
- To enable us to gather information about your browsing habits, including to assess the effectiveness of campaigns, competitions, and similar activities.
How do I disable cookies?
If you want to disable cookies, you need to change your web browser settings to reject them. How you can do this will depend on the browser you use.
What happens if I disable cookies?
This depends on which cookies you disable, but generally, the website may not function properly if cookies are turned off. If you only disable third-party cookies, you won’t be prevented from making purchases on our sites. However, if you disable all cookies, you will not be able to complete a purchase on our sites.
Sharing Personal Information
We do not sell, trade, or rent Users’ Personal Identification Information to others. We share your Personal Information with our partner companies, Modular Cubed and CBS Retaining Walls, as well as our credit insurance provider.
If a page on our website contains a link to the Google Analytics tracking code, we are using Google as a third-party vendor for visitor logging. We use the information to compile reports and help us improve the website.
The cookies collect information anonymously, including the number of visitors, their source, and the pages they visited.
We do not share personal data with Google. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.
Protecting Personal Information
We implement suitable data collection, storage, and processing practices along with security measures to safeguard against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our website.
Our website runs on a secure Linux server that is updated daily with any necessary operating system updates or security patches.
Third-Party Content
Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.
We do not control the content or links on these websites and are not responsible for the practices used by websites linked to or from our site. In addition, these websites or services, including their content and links, may frequently change.
These websites and services may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites that link to our site, are subject to that website’s own terms and policies.
Behavioural Advertising
We use Personal Information to send clients news and special offers that we think may interest them via email newsletters. Users will only receive emails if they have ‘opted in’. They can opt out of targeted advertising at any time by clicking the unsubscribe link at the bottom of our newsletter emails.
User Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.
Additionally, if you are a European resident, we note that we process your information either to fulfil contracts we may have with you (for example, if you place an order through us) or otherwise to pursue our legitimate business interests listed above.
Data Retention
When you fill out a contact form on the website or provide us with details over the phone, we will keep your Order Information for as long as necessary unless you ask us to delete it.
Changes
We may update this privacy policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Acceptance Of These Terms
By using this website, you accept this policy and the terms of service. If you do not agree with this policy, please do not use our website. Your continued use of the website after any updates to this policy will be considered your acceptance of those changes.
Contact Us
For more information about our privacy practices, if you have questions or wish to make a complaint, please contact us by email at [email protected] or by mail using the details provided on our contact page.